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Trump International Hotel & Tower New York – Upper West …


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This by far has been the best hotel I’ve been to in Manhattan.. I really don’t understand the Yelp previous reviews. The only way I can rationalize it .. is that people have purposely posted negative reviews for political reasons. Very sad to see that these people have gone out of their way to give these ratings for vindictive reasons. My husband and I experienced their great spa.. and fitness center is very practical and up to date:-)Concierge goes out of their way to make sure you feel special and recommend the best restaurants. Not only do they do this but they also have a black car to take you there with VIP experience along with complimentary dessert. Security is fantastic.. and housekeeping top of the line. Honestly, there’s only positive things to say 🙂

Old and run down. Dirt and dust everywhere. Mold in the bathroom. Stained carpets and sheets. Clean your rooms, they’re disgusting.

This place is definitely high class and not for the faint of heart, because it’s Trump’s hotel. Everything here is exquisite and luxurious. If you’ve got the money, this is the place to be. The concierge service was kind enough to give us directions to where we wanted to go and were not rude to us just because we were simply site seeing.

This hotel is super old and run down. When I got into my room it look as if it had not been cleaned in days the TV was very dusty and there was a ring around the tub. I mentioned it to the front desk but was told it is not their fault and that they clean every day I do not believe this statement.The food in the restaurant wasn’t the worst ever but also was not the best I would say it was on par with the run-of-the-mill buffet at Sizzler. Thankfully they were clean towels inside the room and at least the duvet looked clean but the biggest problem was they had no heat in my room and I had to be moved to another room which also had no heat and so had to be moved to the third room. And that room finally had heat. I cannot in good faith recommend this place only stay here if it’s your last resort and you have absolutely no other place to go.

Probably the best hotel I’ve ever stayed at! (And I don’t take that lightly) From the moment we got out of the taxi the staff all greeted us and were extremely friendly and helpful. Just waiting to get our baggage checked in we were offered hand towels! We arrived to NYC early just to walk around but we stopped there first to drop off our luggage. But just because they didn’t have the room ready for us (which this is 5 hours before our scheduled room was ready) they gave us an upgrade to a Suite! The room was very clean and the room service is outstanding. Great food and great experience! Lovely city view!

Best hotel in NYC. Immaculate rooms and public spaces. Great staff including housekeeping. Class act all around I wouldn’t stay anywhere else in NYC.

This was the worst experience ever. Dirty room, molded carpet and no air. All this for only $700

When we go to New York City we always stay at the Trump International. The location is amazing. The park is right out the front door. My wife loves the kitchen in the 2 bedroom suite that we normally stay in. It is nice size and very well appointed. The staff is more then accommodating and friendly. I always feel special when the staff calls you buy name and at the trump they do. The restaurant is fantastic. Hard to get in and a little stuffy but fantastic food. Right across the street is a Whole Foods. We usually make that our first visit after checking in. The house car will take you nearly anywhere if you don’t want to walk. I would suggest you stay at the trump international when you visit NYC. You will not be disappointed.

I gave this review for the service, not for POLITIC purpose! Some of angry no brain people attacked me because I gave a good review! Please! If you are understand ENGLISH! Just go to another website for POLITIC! I have nothing to do with it I just stayed in this hotel for my anniversary! Please being smart dude! I live in Williamsburgh, Brooklyn but my husband wanted to surprise me for our anniversary by taking me stay over night in Manhattan. He choose this place because it is next to Central park and we can enjoy waking up in the morning and see Central park view. Room is nice and clean and giving out the elegant look, service is good, staff is professional. Price is high but I think it just one time in your life I’m ok with that.

Trump International Hotel, 1 Central Park west Manhattan. Can’t believe how great this place is. Hotel staff is second to none. Our room is great, park view and on the 9th floor. Totally worth every penny. Competitively priced for its location. Just minutes walking distance to fine dining, Broadway shows and or comedy clubs. Great location to depart from if taking a cab across town to other attractions. Quite possibly the best hotel stay I have ever experienced.

From the moment we arrived ( my husband and IOur two daughters age 17 and 13)First class treatment!!Picked up by private car service we ordered through theTrump hotelGreeted us on time with a sign at the luggage area.We were again treated with a nice welcome uponArriving at the hotel with friendly service and beverages.The two bedrooms sweet was spacious with Comfortable bed and very nice linens.The people working the front deskGreeted us Dailey and the door guys were so sweet.We had used the hotel car service multiple timesWhich was great .Central location and walking distance to Shops and bars.Both managers went out of their way as wellTo insure we had a fabulous vacation!Thank you allWe will be back

First off it’s hard to rate luxury brand hotels like Trump International Hotel and even harder when it’s tied to the politics of the day so I’m posting this as a well traveled, typical Intercontinental hotels kind of person. Staff: 100% Why I’m rating the hotel 5 Stars is the staff. Every member of the staff was phenomenal and kept my daughter and I totally happy. We wore our Mexico Soccer jerseys the one day and the staff loved it! Location: I personally don’t think any location could beat this in NYC. Central Park, Columbus Circle and every other mid town venue within walking distance. Subway is a few steps from the hotel. Dining: Perfect. Actual physical building: Trump International is an aging building for sure and the rooms and hallways are definitely showing their age. I think the cracks and “damage” adds character but I can understand why others criticize the hotel for falling apart. No public viewing area on top of the hotel was extremely disappointing. The pool is large for NYC standards but not if you’re used to traveling and staying in other +5 star locations. Couple side notes:The Trump Hotels are the safest places on earth. At any given time they have at least 10 NYPD police cars around the property. I totally appreciated this traveling with my daughter and seeing all the negative media coverage and hate surrounding Trump. The “Trump” bottled water is amazing, the blue labeled one, not the grey. I know this sounds dumb but we loved the water!!! Milk and cookies waiting for us in our room after walking the town was a cool. The price to stay is steep and no major perks come with the high price so I do caution people not to set their expectations too high.

Had a visit with my friend here, within an hour of putting my things away, a bedbug ran across the pillow. The front desk acted like there wasn’t a problem. Needles to say, I was out of there in 5 min.

This was the worst hotel experience ever. The room was so dirty. There were bed bugs, hair in the shower and I’m not real sure the sheets had been changed. Never coming back!

Trump Hotel NYC – Used to LOVE it!, but now so sure we even like it anymore. The Good, the Bad, and the Ugly. My wife and I have stayed at the Trump Int’l Hotel NYC several times, WAY before the Donald before became Commander-In-Chief, and we usually go back there for the service, location, and view. However, I’m sad to report that our last experience, just this Monday & Tuesday past, was less than we usually experience whilst staying there. Now I’m not a big reviewer, but we were so disappointed this last stay that well, just had to. Before I go into the negatives (unfortunately more than there should be) let me throw a few props for most of the staff: Bartenders ALWAYS recognize us and we only visit once or twice a year, maids (the maid manager we less so) are super sweet and courteous, doormen are professionals and it’s because of them that I gave the Trump 2 stars v. 1. If it weren’t for past, positive experiences my wife and I would be done with this hotel. And that sucks!!! The Bad. I made reservations a few weeks before our travels for the same room style on a high floor, didn’t think it would become an issue as we’re use to traveling this time of year and it has never been an issue to date. I mean we were just there a month ago when we ran the NYC Marathon…what happened?! So the room wasn’t ready until 6 pm which really wasn’t that big of a deal, this time, as we had plenty of time before dinner and did a bit of shopping. Otherwise that would have made this a solid 1 review if we were in a hurry. On Check-In “No higher rooms available, sorry” as I requested. Okay it’s only 2 nights and we can handle the street noise for that long…got it. I mean I spent 3 months under the #2 trap wire on an aircraft carrier in the Persian Gulf so noise isn’t THAT big a deal, but the wifey…less so. Now the ugly, which for me is a potential deal breaker. Regardless of the fact that is was a late check-in and the fact that we weren’t getting our usual room on a higher floor we’re happy to be back in the NYC for some serious adult time. We go into the room and it literally smelled like i just walked into a tired-ass spring break hotel in Florida RIGHT after spring break. Being from Florida, know the smell. It stunk of cleaning fluids and whatever else. NOT the worse part. The bed was…hmmm, disheveled may be the nicest way to put it. A bunch of random pillows thrown on the bed with no rhyme or reason, but that’s really not what bothered me. Someone else was in the bed. “Of course there was”, you may say as it’s a hotel dummy, but i mean like a few minutes before! Weird! Ass prints on BOTH sides of the bed and not ours obviously, what the hell? Now I’m a retired Navy Diver/Bomb Expert with 3 combat tours so I’m not prone to hyperbole, but the threat assessment portion of my brain is telling something is amiss. So I contact the front desk and ask “What’s going on here, not use to this level of service from you?”. This is the ugly part. Both the Maid Manager AND the Front Desk said, “That is your pillow profile and the room looked good a moment ago”. Really? Never had a pillow profile the previous several times before and if i did it wouldn’t have been that..just a pillow or two cleanly tucked away on the bed where they should be, not a mountain of random pillows at the end of the bed. The ass prints on both sides of the bed, well, they completely blew that fact off. Ass prints on both sides of the bed, hmmmm…I know what that means to me. It’s that response alone that has us looking somewhere else for our next trip to NYC. Huge Bummer! PLEASE TIGHTEN UP!!!!!To close…Never say anything in a letter, email, or text you wouldn’t say personally.- Perry, CEO & Retired War Vet

My friend and I splurged on our stay here. We’ve both stayed in some very nice hotels but this one was epic posh. Our room was immaculate, second to none. You know how difficult it is to keep the edges of a faucet nice after a lot of use? Spotless. Or how few hotels vacuum the edges of the carpet by the baseboard? Spotless. Or how crazy it seems for a hotel to dress the furniture in light-colored fabric that is probably silk? They do and again, it was spotless. We chose the larger suite with bedroom, living room and small kitchen. We never sought out the view of Central Park because we were just as happy with a city view. We were on the fifth floor and the floors were so QUIET. Everything from the pen/stationery set to the towels (thick and huge) were beautiful and plush. The Keurig machine was quiet, didn’t know they could be. The nightly slipper service and treats on the nightstand were appreciated. My friend and I asked for a late checkout our last day so we could enjoy the room before we would have to go back to the real world!When I returned home, I immediately started to prepare my husband for our upcoming stay at this hotel that he doesn’t know about yet. :)Yes, the lobby isn’t very big, but I imagine the restaurant on the same level is the reason for that. The staff was fabulous – we especially loved Christopher who is from St. Louis!

The Trump hotels service is exceptional. From the moment we stepped foot into the hotel we were treated amazingly. The staff was always very friendly and committed to our needs. The hotel rooms are amazingly spacious, especially the suits. The room service cheeseburger is delicious. Maid service is AM & PM, and they do a great job at making the room spotless. This is my second time staying at this property, and I will be returning.

I just feel it has become an overly overrated hotel. The rooms are clean but standard. Location is nice outside Central Park. Too expensive for my taste but apparently not for the 1%. Lots of tourist outside taking photos for god knows what reason. Makes it hard to maneuver sidewalk. Definitely will not stay here again.

The service is fantastic and very welcoming. Anything you need is provided at a moments notice. The beds are extremely comfortable, offering a selection of pillows for any need. The location was ideal-next to the subway, Central Park access and Columbus Circle. This location is wonderful for people who want to “get away” from the loud city noises but still be close to it all. The views from the hotel–whether park or city are superb.

My wife and I checked out this morning after staying for three nights. We greatly enjoyed the hotel, in particular, the staff. Franklyn and Vladimir were extremely helpful with respect to concierge services. They arranged, rearranged, and rearranged again our plans when necessary. They stocked our refrigerator with our requests exactly as ordered. The staff ironed my jacket for our night of fine dining and returned it to our closet earlier than requested. We asked for a room on a high floor in a corner, and this was exactly what we received. We also asked for an early check-in, which was not a problem. The room was extremely clean. After reading some of the 1-star reviews here, I have to wonder if some of the poor reviews are politically driven. The lobby is small but nice. I was expecting something on a grander scale. Having said that, it had an intimate feel. From the moment we checked in, the staff–both day and night–called us by name. It seemed they knew us without ever having met us. This was a nice touch. We were impressed. When compared to NYC hotel icons such as the Ritz-Carlton and The Plaza, the cost is significantly better. We would recommend this hotel.

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